We mentioned a while back that Citrix was about to acquire Netviewer. Well, the plan was now put into action – and nobody was told. So what exactly happened?
Since today netviewer.com only features the Citrix products GoToMeeting and GoToAssist. That was to be expected eventually, but what is really surprising is the fact that we as test users didn’t receive communication of any kind on the transition. The least you could expect is a one-liner giving you a heads up.
Citrix and Netviewer officials gave us a statement today on how existing customers can continue to use the services. All current Netviewer customers can continue to utilize the online meeting solution without restrictions until their contract ends (2 years max).
The bottom line? The flow of information could have been a bit smoother. And since Netviewer is no longer available to new customers we have removed it from our ranking of online meeting solutions, where it was featured as number 2.