When we last tested Lync Online the tool ranked 15th in our comparison of online meeting solutions. Back then the software had just passed the Beta phase so we wanted to now see how the online collaboration tool had been advanced over time.
Our first finding: Lync Online is not meant to be used as a standalone self-service web conferencing solution and setting it up requires substantial IT expertise. It may sound unproblematic that you need to open and configure your "personal" Office 365 cloud instance to run Lync Online, but we find Office 365 to be a very complex SaaS platform – at least for those of us who are not IT professionals or well-trained Microsoft partners. Continue reading