We recently tested Microsoft Lync Online and have found some new improvements that moved them up three spots in our ranking to number 26.
Some new features that stood out to us include: the possibility of having a private chat between participants, integration with Skype to invite and meet with contacts, and a design feature that highlights the speaker’s name to be more visible to all participants.
Also, there are new adaptions to the pricing model. This new model is more suitable for consumers, now offering three times as many options.
Although Lync slowly continues to improve its tool by adding more features, there still seems to be a problem with the installation process. You can read more about this here.