GoToMeeting 6.0 doesn’t extend Citrix’s lead

Announced as the most prominent new addition in version 6.0, GoToMeeting introduces a labs menu in the Control Panel that allows you to use several new features:

  • Video sharing – allows you to share videos much quicker and stream audio at the same time.
  • Profile pictures – allows you to become more familiar with who you talk to without video conferencing.
  • Allow pane undocking – more suited for power users as it gives them more of a customized control.
  • Allow sharing a rectangle – allows you to share a specific part of your screen. Do you use an iPad reflector app, but do not want people to know?
  • Show control panel to attendees – allows you to demonstrate how to navigate your control panel.

The Labs menu came to be due to customer’s interests; Citrix listened to feedback and added the functionality. Continue reading

LiveOn shows promise but doesn’t make it into our ranking

The Japanese vendor LiveOn asked us to test their online meeting solution. At the risk of spoiling the suspense: The tool didn’t make it into our ranking.

But let us start at the beginning. The basic functionalities are all there and if we had to choose the scenario this solution is best suited for we’d say it definitely is online meetings planned in advance. Video is the central aspect of the solution, displaying the participant’s webcam streams in the main window. Functionalities such as whiteboard and screen sharing can be added in separate windows.

Now to the shortcomings… The tool runs on Windows only which really is a large restriction as we pointed out earlier – “Mac users are being neglected”. There are neither one-click meetings nor recurring meetings, and you can only enter a meeting room at the time the meeting is scheduled, no earlier. When we started our meeting it took us 8 minutes from clicking “enter room” to actually arriving in the room. Finally, there was no pricing information posted on the website.

User-friendliness and meeting-setup are the two major areas for improvement. The solution shows promise, but currently cannot be considered a serious alternative to the market leaders.